IMP Media Website Privacy Policy

Our commitment

Your privacy and the security of your personal data is one of our highest priorities. We take our information security responsibilities very seriously and are committed to protecting the privacy of your personal data.

We want to be as clear and open as possible about what we do with the information you provide when using the IMP Media corporate website www.impmedia.co.uk (“Website”).

This Privacy Policy does not apply to the data we collect and process on behalf of our customers who use our Shooglebox service (“Shooglebox”). Your use of Shooglebox is covered under the Shooglebox Privacy Policy.

The Website is managed by IMP Media Limited (“we”, “us” “our”) whose registered office is 7 Park Row, Leeds, LS1 5HD, United Kingdom. Our registered number is 5958961.

We comply with Data Protection laws in the United Kingdom and the EU General Data Protection Regulation (GDPR). Our ICO register number is Z9868126.

If you have any questions about this Privacy Policy or wish to contact us, please contact us at info@impmedia.co.uk.

What information do we collect?

The Website (www.impmedia.co.uk) is an online resource for people to learn more about IMP Media and the services we provide.

We may collect and receive the following types of information:

Basic contact information: When you use one of the forms on our Website to contact the IMP Media team or to request access to a downloadable report, we collect your name, company name, and email address.
Usage data: We collect and log information about how you and others access and use the Website – e.g. page visits, repeat visits, access times, number of sessions. This data is collected through cookies and other similar technologies.
IP address: We collect the IP address you use to access the Website.
Device information: We collect information about the type of devices you use to connect to the Website and information about their operating systems or browsers.

How do we use the information we collect?

We use the information we collect to provide, manage and improve the Website; to contact you when necessary, and to give help and support.

This covers:

Following up a request for more information about IMP Media or the services we provide.
Ensuring an optimal web browsing experience based on device, screen size etc.
Providing technical support and to help with the diagnosis of issues.
Providing marketing information about our products and services.

Who is your data shared with?

We will not sell or share your data with others for the purpose of advertising or marketing other services. There are some instances where we need to disclose your information in order to provide the Website:

Information is shared with trusted service providers who process data and provide services to us, such as internet hosting and the processing of analytics data.
Third party service providers must adhere to strict data protection guidelines in keeping with our privacy policy, GDPR, and Standard Contractual Clauses (SCCs).

Marketing information

Marketing information about our products and services will only be sent to you if you have opted in to receive marketing communications.
You can opt out of receiving further communications at any time.

How is your information protected?

We use robust security measures, including physical, operational, and technical safeguards to protect the confidentiality of your data. These include encryption, access controls, information security policies, procedures and other information security measures which are designed to help protect your Information.
Wherever possible, we also try to anonymise information so that individuals cannot be identified from it.

How do we use cookies?

Cookies are small data files that are stored by your browser when you visit a web site. Each website stores its own cookies and cannot read the content of cookies from another website.

We use third-party cookies and similar technologies to assist with the providing of core functionality, reporting and analysis such as session management and understanding how people are using the Website.

We may also include tracking pixels in our email messages to determine whether an email was opened and which links were clicked.

The types of cookies and similar technologies we use are:

Essential – required for providing core features of the Website such as navigation and session management.
Analytics – providing anonymised information about usage, devices and site performance.

You can change your browser settings to not accept cookies, but this may limit your ability to access all or some parts of the Website. Please consult the help and support section of your browser for more information about how to disable cookies.

External third-party websites

Our Website may provide links to other third-party websites. We are not responsible for, and do not control the content or activities of these other websites. Our provision of such links does not constitute our endorsement of these third-party websites, their content, their owners, or their practices. This Privacy Policy does not apply to these third-party websites, which are subject to their own privacy and other policies.

How and where is your information stored?

We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure.
Information is stored on secure cloud services that are designed to maximise the security, integrity and availability of your data.
Wherever your information is held and processed, it is protected to the same high standard as required by law in the United Kingdom.
The transmission of Website data is encrypted using secure socket layer technology (SSL/TLS) by default.
We are certified to the ISO27001 information security standard.
To provide you with the Website, we may store, process and transfer information at different locations around the world, including outside your country of residence.
When transferring data from the European Union, the European Economic Area and Switzerland, we rely on a variety of legal mechanisms, including contracts, model contact clauses, regulatory compliance and data transfer agreements with our suppliers and partners. Each vendor goes through a rigorous selection process to ensure it has the necessary technical expertise to deliver an appropriate level of compliance, privacy and security.

How long is your information retained?

We retain personal information that you have provided to us where we have an ongoing legitimate business need to do so.
When we have no further legitimate business need to process your personal information, we securely delete the information or anonymise it.
If you have opted in to receive marketing communications from us, we retain your information for a reasonable period of time from the date you last expressed interest in our content, products, or services.

How do we respond to legal requests?

We will only disclose information if required to comply with warrants, court orders, or other legal requests.
In some cases, we may need to share your information to investigate or comply with a specific security, legal or safeguarding obligation.

How do we comply with EU / GDPR data transfer regulations?

You have the right to access information we hold about you and to request that we correct, update or delete it.
You can request a copy of the personal information we hold about you by writing to us at the address shown above.
You are permitted to copy and download personal information that we hold about if you ever need to use your personal information outside of the Website.

Changes to the Privacy Policy

We may revise this Privacy Policy from time to time. The current version can be found on the IMP Media website. We encourage you to review this Privacy Policy periodically.

Contact

If you have any questions or concerns about the Website, our policies or privacy, or if you wish to exercise any of your rights regarding your personal data, please contact us at info@impmedia.co.uk.

We shall respond to your request as soon as possible, depending on the complexity of the request but no later than one month from receiving it.

If you are not satisfied with how we respond to your enquiry, you have the right to complain to the Information Commissioner’s Office (ICO), who is the regulator for data protection in the United Kingdom.

Policy updated: 14 November 2022